§ 1. General provisions

1. These Regulations (hereinafter referred to as the "Regulations") have been prepared and published pursuant to Article 8, paragraph 1, point 1 of the Act of 18 July 2002 on the provision of services by electronic means (consolidated text: Journal of Laws of 2020, item 344, as amended) in force in the Republic of Poland and are made available to Users free of charge in a manner enabling their downloading, reproduction and recording of their content using the software used by the User.
2. The Regulations define the terms and conditions for the provision of electronic services by the Service Provider to Users via the Application.
3. By using the Application, you accept the provisions of the Regulations, the current version of which can be found at: https://naffy.io/terms , and the privacy policy, which is an integral part of the Regulations, at: https://naffy.io/privacy .

§ 2. Definitions

1. Whenever one of the following terms is used in these Regulations, it shall be understood as:
2. 1. “Regulations” – this document specifying the rules for the use of the Application by Users and the provision of services by the Service Provider to them;
   2. "Application" – an electronic platform enabling its Users to use the functionalities offered by it, including in particular the sale/purchase of products such as: Consultations, E-books, Digital Products, Masterminds, Webinars, Vouchers and organizing online meetings, in the audio-video connection mode on a peer-to-peer basis.
   3. “Service Provider” – FF Labs, a limited liability company, with its registered office in Toruń (87-100 Toruń), at ul. Jana Matejki 47B/2, entered into the register of entrepreneurs of the National Court Register maintained by the District Court in Toruń, 7th Commercial Division of the National Court Register under the KRS number: 0000860286, Tax Identification Number (NIP): 9562363416 and National Business Registry Number (REGON): 38704412100000, share capital of PLN 5,000, fully paid up, being the owner and administrator of the Application;
   4. "Service" – an activity provided by the Service Provider to the User, consisting in making available to the User appropriate functions of the Application, enabling him to use it in the scope he chooses;
   5. “User” – any natural person with full legal capacity who uses the functionality of the Application to a specific extent, depending on having an Account in the Application.
   6. “Expert” – a User who has an Account in the Application and full access to its functionalities, using it in particular to sell the Products he offers;
   7. “Customer” – a User who does not have an Account in the Application and has limited access to its functionalities, using the Application in particular for the purpose of making audio-video calls with Experts and purchasing Products offered by them;
   8. “Account” – content within the Application to which the Expert gains access after logging in using a Google account.
   9. "Registration" – the process of the User creating an Account in the Application, after providing their data and accepting the Terms and Conditions. / "Logging in" – the process of the User creating an Account in the Application, using a Google account.
   10. “Offer” – information provided by the Expert via the Application, in any of its sales channels (website, social media, e-mail, video call, etc.), in particular specifying the scope and specificity of the Products and the terms of their purchase;
   11. “Products” – offered for sale by Experts: Consultations, E-books, Digital Products, Masterminds, Webinars, Vouchers and Courses;
   12. “Consultation” – a service offered by the Expert via the Application, in any of its sales channels (website, social media, e-mail, video call, etc.), defining its scope and specificity.
   13. "Ebook" - a product offered by an Expert via the Application, in any of their sales channels (website, social media, email, video call, etc.), defining its specific features. An Expert may offer multiple products within a single Ebook.
   14. "Digital Product" – a product offered by the Expert via the Application, in any of their sales channels (website, social media, e-mail, video call, etc.), defining its specificity. These may include, in particular: courses, checklists, graphic templates, packages of ready-made queries;
   15. "Mastermind" – a product offered by an Expert via the Application, in any of their sales channels (website, social media, email, video call, etc.), defining its specific nature. In particular, these may include audio-video meetings enabling dynamic information exchange and interaction between participants, such as workshops, group training sessions, and group sessions;
   16. "Webinar" - a product offered by an Expert via the Application, in any of their sales channels (website, social media, email, video call, etc.), defining its specifics. In particular, these are presentations conducted using real-time video, audio, and text transmission;
   17. "Voucher" - a product offered by an Expert via the App, in any of their sales channels (website, social media, email, video call, etc.), specifying its specific features. It is sent to the Customer after purchase in the form of a QR code, enabling the use of a stationary service, specified by value and expiration date.
   18. "Course" - a product offered by an Expert via the Application, through any of their sales channels (website, social media, email, video call, etc.), defining its specific nature. In particular, these are video files organized into lessons and modules.
   19. "Shop" - a description of the Application User that serves as an online business card, allowing the addition of photos, information, links to social media profiles and a collective display of the offered Products in the case of an Expert.
   20. “Sales Agreement” – an agreement concluded via the Application, between the Client and the Expert, based on the Offer for the purchase of Products;
   21. "Payment Operator" – an entity providing online payment services via the Stripe payment platform - detailed information about the Payment Operator is available at: www.stripe.com
   22. “Customer Portal” – a separate place in the Application where the Customer, after logging in, can use the Course purchased from the Expert.

§ 3. Technical requirements

1. The Service Provider reserves that in order to properly use the Application, each User should ensure the following technical conditions on their own and at their own expense and risk:
2. 1. access to the Internet,
   2. an electronic device enabling the use of the Internet (laptop, desktop computer, smartphone, etc.),
   3. an electronic device enabling audio and video connections,
   4. Internet browser with JavaScript enabled.
2. The Service Provider is not responsible for any difficulties in using the Application resulting from incorrect configuration of the User's software or hardware, or resulting from problems with the User's hardware or Internet connection.
3. Moreover, in the case of audio-video connections, the User must have a browser supporting the WebRTC standard (not older than the 2 latest versions of a given browser), and provide an Internet connection with a bandwidth of at least 200 kbit/s.
4. Failure to meet the conditions specified in paragraph 3 of this section may significantly impact the quality of the audio-video connection, or even make it impossible. The Service Provider is not responsible for poor quality of such a connection or its inability to be established if the Client or Expert does not meet the specified technical requirements.
5. In order to have an Account in the Application, the User must have a Google account that allows him to log in to it.
6. In order to complete the purchased Course via the Customer Portal within the Application, an up-to-date web browser with video playback capability is required.

§ 4. Using the Application

1. The User's use of the Application results in the conclusion of an agreement with the Service Provider for the provision of services by electronic means.
2. By expressing consent to enter into an agreement with the Service Provider, the User also agrees, to the extent appropriate, to be bound by the agreement for the provision of services by the Payment Operator - Stripe.
3. The User authorizes the Service Provider to share information about transactions made by him/her, related to the use of payment processing services provided by the Payment Operator - Stripe.
4. As part of using the Application, the Service Provider provides the ability to:
5. 1. having an Account;
   2. maintaining a consultation schedule by the Expert;
   3. sharing consultation schedules with clients;
   4. booking consultations with the Expert in the provided schedule;
   5. linking the Application with other external meeting organizers (e.g. Google Calendar);
   6. making audio-video calls;
   7. sale/purchase of Consultations and Products offered by Experts;
   8. creating a Store;
   9. Users recording online consultations and masterminds;
   10. the Customer's use of the Customer Portal;
   11. making an online payment via the payment platform called Stripe.
5. The consultation schedule referred to in paragraph 4(b) is available through any of the Expert's sales channels made available via the Application. The consultation schedule is anonymized so that a Client who is granted access to a given Expert's schedule will not have access to the data of other Clients with whom the Expert is consulting.
6. The consultation schedule maintained in the App can be linked to similar third-party applications (e.g., Google Calendar). This linking is achieved by the Expert providing their account details in the third-party application and consenting to the App accessing data posted on these websites.
7. Audio-video connections referred to in paragraph 4 letter f) are initiated by Customers by selecting the "Connect" option (or other equivalent).
8. Selecting the "Connect" option (or another equivalent option) by a given Customer means that he/she has made a declaration of intent that he/she has read the content of these Regulations and accepts their provisions.
9. By selecting the "Connect" option (or another equivalent option), the Customer submits a declaration of will to consent to the processing of his/her personal data by the Service Provider for the purposes of using the Application.
10. The Expert's personal data will be processed by the Service Provider solely for the purpose of using the Application. After selecting the "Connect" option (or other equivalent option), the Client's personal data will be processed by the Service Provider solely for the purpose of connecting with the Expert.
11. The Service Provider does not guarantee that the audio-video connection will be able to be established at a given moment and is not responsible for its quality.
12. The audio-video connection is voluntary and may be terminated by either party to the connection at any time.
13. The Expert is obligated to use the Application in accordance with legal provisions and principles of social coexistence. In particular, it is prohibited to include any unlawful content in the Offer, subject to § 7, paragraphs 4 and 5.
14. The User may record online consultations/masterminds, as defined in paragraph 4(j) of this section, solely for their own personal use and requires prior notification of the Expert offering the recording and obtaining their consent/acceptance. The User is fully liable for any violations of law in this regard, in particular for infringement of personal rights or unlawful processing of data/use of image and voice.
15. The Customer may use the Customer Portal, as specified in paragraph 4, letter j, after logging in, for which only the Customer's email address is required.

§ 5. Logging into the Application

1. A User who wants to use the full functionality of the application and have the status of an Expert, which allows him to sell Products, is obliged to log in to the Application.
2. Logging into the Application is done using a Google account
3. A message confirming the creation of the Account in the Application will be sent to the email address used for your Google account.
4. It is not possible to use the full functionality of the Application by a User who has not logged in to the Application using a Google account.
5. When logging in to the Application for the first time, the User makes a declaration of intent that:
6. 1. has read the Regulations and undertakes to comply with them;
   2. expresses or does not express consent to the processing of personal data provided by him by the Service Provider for marketing purposes;
6. User data used to log in using a Google account is collected and processed in accordance with applicable law and in accordance with the privacy policy.
7. The Service Provider is not responsible for any unauthorized activities resulting from sharing login details using a Google account with third parties or from the User's improper protection thereof.
8. The User undertakes not to take any actions that could destabilize the operation of the Service Provider's Application or that may in any way hinder the use of the Application by other Users.
9. The accounts of Users who do not comply with the provisions of the Regulations may be blocked or deleted, about which the User will be notified via e-mail to the address assigned to the Google account used to log in to the Application.
10. The account created by logging in is maintained for the User for an indefinite period. The User may terminate their account in the Application at any time. No fees are charged for termination or deletion of the Account.
11. When using the Application, the Customer can log in to the Customer Portal by using his or her email address, to which a special, temporary link is sent, enabling login without entering a password.
12. Customer data, such as the email address used to log in to the Customer Portal, is collected and processed in accordance with applicable law and the privacy policy. The Service Provider is not responsible for any unauthorized actions resulting from sharing Customer Portal login details with third parties or from Customer's failure to properly secure them.

§ 6. User Verification

1. The Service Provider reserves the right to request Users to provide additional information at any time, other than that resulting from the data contained in their Google account, in order to verify their identity.
2. For the avoidance of doubt, the Service Provider states that it is not responsible for the actions or omissions of Users made via the Application. In particular, the Service Provider is not responsible for the actions or omissions of Experts made via the Application in their contacts with Clients. The Service Provider's activity consists of providing Users with access to the Application's functionalities. The Service Provider has no legal right to verify the accuracy or currency of data posted by Users, and does not monitor the quality or reliability of the services provided by Experts to Clients or the Products they sell via the Application.

§ 7. Expert's Offer

1. The Expert's offer should specify the scope and specificity of the Products and the terms of their purchase.
2. The price determined by the Expert is a gross price and may not include additional costs, including delivery costs of the Digital Product.
3. The price specified by the Expert in the description of his Offer must reflect the actual purchase price of a given Product, which means that it cannot be modified by the Expert during the purchase process made by the Client.
4. The Expert declares that the Products included in his Offer made available via the Application, in any of his sales channels (website, social media, e-mail, video call, etc.), are his exclusive property and he holds all copyrights thereto.
5. The Expert Offer cannot include the sale of Products whose sale:
6. 1. is prohibited by law in force in Poland, or
   2. is contrary to the principles of social coexistence, or
   3. requires meeting additional requirements or obtaining additional authorizations or permits that the Expert does not meet or does not have.
6. The sale of Products is contrary to the principles of social coexistence, in particular when it is related to: propagating hatred, racism, fascism, Nazism, violence, pornography, discrimination against social minorities, or offending religious feelings.
7. The Expert consents to the Service Provider using his Offer, made available in any of his sales channels, as part of activities related to the Application.

§ 8. Sales Agreement

1. The sales agreement is concluded when the Customer makes an effective payment for the Product purchased via the Application.
2. The sales agreement concerns a specific and one-time purchase of the Product included in the Expert Offer.
3. To conclude a Sales Agreement, the Customer must provide an email address. Failure to provide an email address will result in payment not being made.
4. If the Customer provides an incorrect email address, it will be necessary to correct it in order to receive the purchased Product. The Expert has the authority to change the incorrectly provided email address and is responsible for communicating with the Customer on this matter. The Service Provider is not responsible in this regard.
5. The execution of the Sales Agreement should take place immediately after the payment for the Product purchased by the Customer has been successfully made, unless a different execution date is indicated in the Offer.
6. Successful payment confirms the Customer's willingness to purchase the Product in any of the Expert's sales channels, via the Application, and confirms the conclusion of the Customer's Sales Agreement with the Expert on the terms specified in the Offer, which takes place exclusively in the payment method chosen by the Customer as specified in the Expert's Offer.
7. When the Payment Operator provides the Service Provider with confirmation of the payment made by the Customer, the payment by the Customer is effectively made.
8. The Service Provider is not a party to Sales Agreements concluded between the Expert and the Client, as it only provides the Application for the purpose of concluding them.
9. Application Users are solely and fully responsible for their actions and omissions resulting from the Sales Agreements they conclude via the Application.

§ 9. Payment

1. The use of the Application by the User is free of charge, subject to the purchase of Products offered by the Experts.
2. The amount paid by the Client to the Expert will be transferred to the Expert's bank account from the Payment Operator handling the electronic payment, made using the payment method selected by the Client as specified in the Expert's Offer. However, the amount will be reduced by the Service Provider's commission in the percentage amount specified in paragraph 3 of this section, and by the commission for the Payment Operator handling the electronic payment specified in paragraph 4 of this section.
3. Under the Sales Agreement, the Service Provider is entitled to a non-refundable commission of 6% of the gross value of the purchase transaction for the specified Product(s). The non-refundable commission of 6% of the net value of the purchase transaction for the specified Product(s) will apply to new Users of the Application who began using it on or after September 23, 2024.
4. As part of the Sales Agreement, a Payment Operator commission is added to each transaction, depending on the Customer's choice of payment method from the Expert Offer. The commission amount is available on the Payment Operator's website at: https://stripe.com/en-pl/pricing
5. The commission for the Payment Operator does not constitute income for the Service Provider.
6. The Expert is solely responsible for the consequences of providing an incorrect bank account number to which payments are to be made.
7. To ensure proper operation of online payments, Experts are obligated to independently adapt their sales channel to the Payment Operator's requirements. In particular, the website Experts submit to the Payment Operator during registration should meet the following requirements:
8. 1. have a footer containing links to the current Regulations and Privacy Policy of a given Expert as well as his/her address and contact details;
   2. The Expert Regulations should describe the returns procedure;
   3. contain a current price list.
8. The Service Provider is not responsible for the blocking of online payments by the Payment Operator if this results from the Expert's website not being adapted to the Payment Operator's requirements.
9. The Service Provider may not act as an intermediary or represent the Expert in communications with the Payment Operator. The Expert accepts that he or she is solely responsible for adapting his or her website to the Payment Operator's requirements.

§ 10. Booking a Consultation Date

1. Pursuant to § 4 section 2 letter d, the Client may, via the Application, make a paid reservation for a Consultation date with an Expert of his/her choice.
2. The fee for booked Consultations is specified in § 9 of the Regulations.

§ 11. Users' liability

1. Users are fully responsible for any violations of the law and the provisions of these Regulations that occur in connection with the use of the Application.
2. Users are prohibited from using the Application in a way that may violate the law or the provisions of the Regulations.
3. The User may not post content through the Application that is unrelated to the purposes of the Application's operation, including, but not limited to, content in any form that violates the rights of other people, is contrary to the law, good customs, or principles of social coexistence.
4. In particular, Users are prohibited from posting content via the Application that: incites hatred, contains pornographic content, praises fascism, Nazism, communism, promotes violence, or offends religious feelings.
5. The User is fully responsible for providing unlawful information or false personal data in the Application, infringement of personal rights or copyrights and related rights.
6. The Expert is solely and fully responsible to their Clients for the services they provide via the Application. In particular, the Expert is obligated to verify the age of their Clients and their eligibility to use their Offer at all times.
7. The Service Provider reserves the right to interrupt the provision of services at any time to any User who is suspected of violating the law or the provisions of these Regulations.
8. The provisions of the Regulations do not affect the basis and scope of any liability of Users arising from generally applicable provisions of law.

§ 12. Liability of the Service Provider

1. The Service Provider is not responsible for the User's actions or omissions related to the use of the Application.
2. The Service Provider is not a party to agreements concluded between Users within the Application and is not responsible for their improper performance or for failure to perform obligations arising between Users on this basis.
3. The Service Provider is not responsible for the actions of Users consisting in using the Application in a manner inconsistent with its intended purpose, generally applicable law or these Regulations.
4. The Service Provider does not evaluate, influence, or control the quality or manner of providing services by Users. Users bear full responsibility for providing these services in accordance with the law, principles of social coexistence, professional ethics, and good practices.
5. The Service Provider shall not be liable for non-performance or improper performance of the Service if this is caused by circumstances beyond the Service Provider's control, for which the Service Provider is not responsible (force majeure), in particular as a result of actions or omissions of payment operators, telecommunications operators, telecommunications line or electricity suppliers or other external influences on the occurrence of which the Service Provider had no influence and could not prevent (e.g. organized hacker attacks).
6. The Service Provider is not responsible for the content posted, stored or transmitted to the Application as part of the User's use of the Service.
7. The Service Provider is not responsible for any unlawful recording and use of the image and voice of Users.

§ 13. Rights of the Service Provider

1. The Service Provider reserves the right to suspend access to the Application for technical reasons or in connection with carrying out necessary maintenance work or aimed at ensuring the security of Users' data, and, whenever possible, will inform Users about such cases in advance via the Application, minimizing the period of its unavailability related thereto.
2. The Service Provider reserves the right to freely develop and modify the Application and the functionalities offered within the Service. The Service Provider will, to the extent possible, notify Users in advance of any such changes via the Application.
3. The Service Provider reserves the right to block and delete User Accounts if such an obligation results from legal provisions or these Regulations.
4. The Service Provider is entitled to temporarily block the User Account or access to selected functionalities of the Application in the event of a justified suspicion that the User has committed a crime or that the security of the User's data is at risk.
5. The Service Provider reserves the right to introduce additional restrictions on the use of the Application by the User, including deleting the User Account or permanently blocking access to the Application, in the event of a gross violation of the Regulations by the User or an attempt to act to the detriment of the Service Provider, in particular when the Service Provider:
6. 1. uses the Account in a manner inconsistent with the Regulations;
   2. uses or attempts to use the Application in a manner inconsistent with its intended purpose;
   3. violates or attempts to violate the technical security measures of the Application in order to gain unauthorized access to the Service Provider's IT resources.
6. The Service Provider informs the User about the cases indicated in paragraphs 3-4 via the Application.
7. The User has the right to object to the Service Provider's blocking of their Account/access to selected Application functionalities. The User must submit the objection electronically within 7 days of receiving notification of the blocking of their Account/access to selected Application functionalities. In their objection, the User must present the circumstances and evidence supporting the removal of the blocking. The Service Provider will review the objection within 7 days of its receipt. The Service Provider's decision to lift or maintain the blocking of their Account/access to selected Application functionalities is final.
8. The Service Provider unblocks the Account/access to selected functionalities of the Application to the User when the reasons for such blocking cease to exist.

§ 14. Termination of use of the Application

1. The User may terminate their use of the Application at any time. In the case of an Expert User, this is accomplished by deleting their Account.
2. The Service Provider reserves the right to terminate the agreement for the provision of services by electronic means within the Application with the User and to delete his/her Account from the Application if he/she finds that the User is using the Application in a manner contrary to the law or the provisions of the Regulations.
3. The Service Provider may refuse to provide the Services and delete the Account if it was created again after the termination of the contract by the Operator or the deletion of the Account from the Application.

§ 15. Complaints regarding the provision of the Service

1. The User may file a complaint if the Service provided for in these Regulations is not provided or is provided by the Service Provider in breach of its provisions.
2. A complaint submitted by the Application User regarding non-performance or improper performance of the Service for reasons attributable to the Service Provider should contain at least the following elements:
3. 1. name and contact details of the person submitting the complaint,
   2. e-mail address of the User to whom the complaint relates,
   3. the subject of the complaint, taking into account the circumstances justifying it,
   4. signature of the person submitting the complaint and the date.
3. The complaint should be sent by e-mail to the following e-mail address: hello@naffy.io or by traditional mail to the correspondence address of the Service Provider.
4. The response will be provided in the form in which the Service Provider received the notification, to the address (e-mail or postal) provided in the notification.
5. The complaint will be considered and delivered within 14 days from the date of receipt of the written notification, unless the applicable regulations specify a different deadline.
6. In a situation where it is necessary to obtain additional explanations from the User in order to consider the complaint, the deadline for responding to the complaint is additionally extended by the time it takes for the User to provide the explanations.
7. The Service Provider does not process returns and complaints regarding the booking of appointments and the sale of Products, as only the User offering them is competent to process them.

§ 16. Complaints regarding the sales contract

1. The Expert is obligated to deliver Products free from any defects. This also applies to the Consulting service sold by the Expert.
2. All liability for defects resulting from the implementation of the Sales Agreement is borne by the Expert as a party to the Sales Agreement concluded with the Customer via the Application.
3. Complaints regarding the Sales Agreement should be directed to the contact address of the given Expert.
4. The Expert will respond to the complaint within 14 days from the date of receipt of the complaint at the contact address provided in paragraph 3 above, sending a response to the Client and the Service Provider.
5. The commissions for the Service Provider and the Payment Operator referred to in § 9 are not refundable to the Expert if the complaint is accepted.

§ 17. Closing the Application

1. In the event of a planned closure of the Application, the Service Provider will notify Users thereof via the Application, specifying the details of the planned closure.
2. In the event of termination of the Service, it is not possible to register new Accounts.
3. After the Application closing deadline, the Service Provider terminates the Users' contracts.

§ 18. Protection of personal data

1. The administrator of the databases of personal data provided by Application Users is the Service Provider.
2. The Service Provider undertakes to protect personal data in accordance with applicable law, i.e. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, hereinafter "GDPR"), the Personal Data Protection Act of 10 May 2018 and the Act on the provision of electronic services of 18 July 2002. By providing their personal data to the Service Provider, the User consents to their processing by the Service Provider for the purpose of providing the Service.
3. Detailed rules for collecting, processing and storing personal data used to provide the Service through the Application are described in the Privacy Policy, which can be found at: https://naffy.io/privacy .

§ 19. Final provisions

1. The Service Provider is not liable for any difficulties in the provision of the Service caused by random factors beyond the control of the Service Provider (including factors dependent on the User, third parties or force majeure).
2. These Regulations and the operation of the Application are subject to Polish law.
3. In matters not regulated in the Regulations, the provisions of law in force in the territory of the Republic of Poland shall apply.
4. None of the provisions of these Regulations are intended to violate the User's rights, nor can they be interpreted in such a way, because in the event of any inconsistency of any part of the Regulations with applicable law, the Service Provider declares unconditional compliance with and application of that law in place of the challenged provision of the Regulations.
5. The Service Provider reserves the right to make changes to these Regulations for important reasons, including:
6. 1. the need to adapt the Regulations to legal provisions that have a direct impact on the Regulations and result in the need to modify the Regulations in order to comply with the law;
   2. the obligation to adapt the Regulations to the recommendations, orders, rulings, provisions, interpretations, guidelines or decisions of authorized public authorities;
   3. modification of the functionality of the Application, including the introduction of new services provided electronically, affecting the implementation of the Parties’ rights;
   4. change in the technical conditions for the provision of services electronically;
   5. the need to remove any ambiguities, errors or typographical mistakes that may appear in the Regulations;
   6. change of contact details, names, e-mail addresses or links provided in the Regulations;
   7. counteracting abuses;
   8. improving user service;
6. The Service Provider will notify Users about changes to the Regulations through a message available on the Application's home page or by e-mail to the e-mail address provided during registration in the Application.
7. Within 7 days from the date of receipt of information about changes to the Regulations, the User may submit a declaration of non-consent to the amended content of the Regulations being binding on him/her - such a declaration will be treated as termination by the User of the legal relationship that is the basis for the provision of the Service within the Application.
8. The invalidation or ineffectiveness of individual provisions of the Regulations in accordance with applicable law shall not affect the validity or effectiveness of the remaining provisions of the Regulations. In place of the invalid provision, a rule that most closely reflects the objectives of the invalid provision and the Regulations as a whole shall be applied.
9. Any disputes arising in connection with or during the performance of the Service will be resolved through mutual negotiations, and in the event of failure to reach an agreement, such disputes will be submitted to the competent common court for resolution.
10. All changes are effective from the date indicated in the amended Regulations, which, however, cannot fall earlier than the date of publication of the amended Regulations.

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